UPI, cards, net banking, or Cash on Delivery — you don't need an account to check out, though creating one makes reordering faster.
How long does delivery take?+
Standard delivery is 4–6 business days — free above ₹499, ₹49 below it. Express delivery is 1–2 business days — ₹50 above ₹499, ₹99 below it. Exact availability is confirmed by pincode at checkout, before you pay.
Do you deliver to my area?+
Enter your pincode at checkout and we'll confirm serviceability and delivery timeline before you commit to anything.
How do I track my order?+
Sign in and visit your order history to see the current status of every order you've placed.
My order arrived damaged, leaked, or wrong — what now?+
Report it within 48 hours of delivery — open the order in your order history and use "Report an Issue / Request Replacement" with a photo or video. Used/consumed products and change-of-mind requests aren't eligible. See our Returns page for full details.
Do you supply hotels, hospitals, restaurants, or other businesses?+
Yes — Muv supplies hotels, hospitals, restaurants, offices, car washes, and laundry operations in bulk. Fill out the enquiry form on our Contact page and our business team will follow up.
Are your reviews genuine?+
Yes. Reviews are shown as submitted, including neutral ones — never filtered to only-positive, never fabricated.
